The arrangement
We don't chase
your client
The uncomfortable part of this industry is that plenty of operators take broker business on Monday and market to that same passenger on Friday. It poisons the relationship, and everyone knows it.
We don't do it. Contact details you share with us are used to fly the trip and nothing else. No follow-up campaigns, no direct offers, no quiet poaching after the flight lands. If your passenger calls us directly, we tell them to call you.
What you get in exchange for that trust is the thing brokers actually need: honest availability, a real price, and someone on the phone who can answer a technical question without going to ask somebody else.
What brokers get
- Direct line to dispatch — no call center
- Operator-direct pricing with no hidden markup
- Same-business-day quote turnaround
- Compliance packet on file: certificate, ops specs, insurance, ARGUS
- Honest availability, including when the answer is no
- Tail-specific detail — we know the aircraft because we maintain it
- Your client is never contacted for our own marketing
What you're selling
The aircraft
Citation XLS
9 pax · 2,100 mi · 500 mph
View specifications →
Citation V
7–9 pax · 1,850 mi · 450 mph
View specifications →
Owned and operated by Aero Air Charter. Full specs, cabin dimensions and performance figures are in the broker packet, or on the fleet page.
Working together
From request
to release
-
Send the trip
Routing, dates, passenger and bag count, and anything unusual about the mission. Email or phone both reach a human at the flight department.
-
Get a real quote
We check performance, runway, crew duty and positioning before quoting, so the number you hand your client is the number that holds. Same business day in almost every case.
-
Contract and confirm
Charter agreement, deposit terms and the compliance packet go out together. Nothing about the paperwork should be a surprise on day three.
-
Fly the trip
You get flight following and updates directly. If weather or maintenance changes the plan, you hear it from us before your client hears it from an app.
-
Close it out
Final invoice reconciled against actual flight time and fees. Then we go quiet until you send us the next one.
What brokers say
The brokers’
airline
We’ve worked with hundreds of brokers. They keep coming back, and they tell us why.
Working with the Aero Air Charter team is always smooth. Each time I speak with Jean Pierre, Denise, and Lisa, I can hear the smile behind the phone. They are quick, thoughtful, and fair throughout the entirety of each trip.
I’ve consistently used Aero Air Charter for business and leisure trips for my clients, and I couldn’t be more impressed with their level of service. From the moment I inquire about the charter to the completion of the flight, the entire experience is seamless and professional. The team always goes above and beyond to accommodate my clients’ specific needs and preferences. The aircraft interiors are immaculate, and the crew are both skilled and attentive, making my clients feel safe and well taken care of throughout the flight. I highly recommend Aero Air Charter to anyone in need of private charter services.
Working with Aero Air Charter has been a seamless experience from start to finish each time our team books one of their aircraft. Our clients have always provided positive feedback on their crews and aircraft condition. At Monarch Air Group we are proud to have a reliable operator like Aero Air Charter fly our clients to destinations across North America.
When I think of reliable operators in the Southeast region of the U.S. for light and midsize jets I go to one of my favorite teams, Aero Air Charter. Each one of their sales team members are a pleasure to work with and always make it a seamless experience from point of quoting our trip all the way through to trip completion. We have never had a customer unsatisfied with their aircraft or crew members and we know they are in good hands with Aero Air Charter.
Working with the Aero Air Charter team over the past few years has been an absolute pleasure — from the sales and scheduling team to the pilots, all have shown extreme professionalism. Many of my trip requests are on an ASAP basis and Aero has been fantastic in making these trips happen. I would recommend Aero to anyone looking for an excellent partner to support their flight needs.
Due diligence
Everything you need
to vet us
| Air carrier certificate | FAA Full Part 135 — copy on request |
|---|---|
| Operations specifications | Relevant OpSpecs pages on request |
| Certificate of insurance | Issued to your brokerage as additional insured on request |
| Third-party audit | ARGUS Gold documentation |
| Crew records | Total time, type time and currency summaries per trip |
| Aircraft records | Maintenance status and airworthiness on request |
| W-9 / vendor setup | Available for onboarding into your AP system |
Request the full packet once and we'll keep your brokerage on file for future trips.
Questions
Straight answers
Do you really not market to our passengers?
Correct. Passenger contact information you provide is used to operate the trip and for required records. It does not enter a marketing list, and we do not solicit your client afterward. If they contact us directly, we point them back to you.
What does operator-direct pricing mean?
You are quoted by the company that holds the certificate and owns the aircraft, so there is no intermediary margin buried in the number. What you add on top is your business, and we don't undercut it.
How fast can you turn a quote?
Same business day for standard domestic trips. Complex international routing, unusual performance requirements or short-notice repositioning may take longer, and we'll tell you up front rather than going silent.
What happens if the aircraft goes down for maintenance?
You hear from us immediately. Because maintenance is in-house we usually know about a developing issue well before it becomes a cancellation, and we can be specific about recovery time instead of vague.
Can you fly trips outside the Gulf Coast?
Yes — the fleet regularly operates across the continental US, Canada and the Caribbean. Positioning cost is quoted transparently rather than hidden in the hourly rate.